Custom blueprint
Retail partner onboarding Blueprint
This page is the printable-friendly overview of how we sequence onboarding: who speaks first, which forms appear on day one, and how supervisors rehearse tricky moments without waiting for HQ flights.
Partner induction
Induction covers physical orientation, who holds keys, and how to request photo permissions. We ship bilingual cue cards and a facilitator script that assumes supervisors rotate weekly.
Policy basics for store teams
Plain-language explanations of receipts, returns edge cases, and escalation numbers. We avoid turning this into a dense manual — it is meant for laminates and quick huddles, not courtroom wording.
Operating playbook
The playbook sequences weekly rhythms: which photos to send upstream, how to label filenames, and when to pause a capture if shoppers crowd the aisle. It pairs with initiatives like Shelf Truth Sprint and Night Reset Capture.